With the rather simply named ‘Focus on India’ programme, Air France is going all out to make flying with the airline a better experience for the Indian traveler. On a recent visit to the airline’s headquarters in Paris, we were, frankly, amazed to see all the all-round effort from all departments to make Indians feel more at home, in air. There are training sessions for the crew where they got familiarized with the Indian culture and learn about the correct mannerisms to use around traditional Indian families, espically elders. On these regularly held sessions, the Air France crew from all over the world is informed about the gestures that are right or wrong, when dealing with Indians, such as how to part the head of a child so it doesn’t seem like an affront! Apart from this, Air France in association with the Oberoi Group has also introduced a new menu card, offering not only Hindu meals prepared by top chefs but also a fully vegetarian hot meal option in both Business and Economy. We tasted this food and mostly it was quite delicious. At CDG Airport meet-and-assist officials speak Hindi, Punjabi and Tamil, and are of particular help to unaccompanied elderly travelers. All in all if you were flying Air France you will no longer need to be afraid of French uppity-ness and language difficulties. And the naan on the board is quite good too. Check out www.airfrance.in
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